Frequently Asked Questions

A User is any person who signs up to OVERWRITE.ai and creates a User Account either for their individual or for their organisation’s use.

Your user account will be automatically deactivated only after 12 consecutive months of inactivity. But don’t worry, we’ll send you reminders before that happens.

We ensure highest-grade security for every one of our user accounts, and we don’t keep your payment details on our servers.

No one will be able to access your account unless you share your login details with them.

That depends on whether you subscribe to our Individual or Enterprise plans.

Our Enterprise plans are multi-user accounts, allowing you to include your entire team in a single, easy to use account.

You can compare our plans here.

We recommend that you review our Terms and Conditions and our Privacy Policy when signing up for an OVERWRITE account.

Every new user gets a free one week trial of our Individual plan. No strings attached. No credit card required.

After that you can choose which of our feature-packed plans fits you best.

Each plan is guaranteed to cost you less than you currently spend in time or money, creating listings manually. And buying an annual subscription gives you a whole month, absolutely free. 

Absolutely.

Our Enterprise plans allow customers to have a multi-user OVERWRITE account for all their team members.

Just choose the Enterprise plan that works for you, and add your team members. We’ll automatically send them an invitation to join your account.

The maximum number of team members you can have depends on the Enterprise plan you choose.

Each of your team members will have access to your plan’s features, as long as you maintain an active subscription.

Of course.

Enterprise plans allow you to assign an account manager from your team, who will be able to add and remove members, and much more, right from their dashboard.

Here’s a handy video that can help you manage your multi-user account.

Easy. You can subscribe to a feature plan at any time from your User account.

Just sign up or log in, press the ‘Select Plan’ button from your dashboard, and choose the plan that fits you best.

Here’s a handy video that can help you.

Happy listings!

Your subscription will automatically renew at the end of your plan’s term, so you can enjoy hassle-free and uninterrupted use of OVERWRITE.

Yes. You can upgrade, downgrade or cancel your plan at anytime.

Our policy is to give you as much flexibility as we can. If you change your plan, your changes take immediate effect.

We don’t rollover any unused listings, so make sure to create as many new listings, or refresh those older ones, as you can.

Not a problem. If you use up your entire quota, either upgrade or repurchase your existing plan. Your plan will restart with a full quota of listings for you to start using straight away.

To inform OVERWRITE about the property that you want to market.

It’s all about saving you time. In order for us to autowrite your listing, you need to feed data about your property into OVERWRITE. That’s done by a combination of image recognition and hard data entry.

OVERWRITE uses Image Enhancement to improve the quality of your image. Think of it like a touch up. A little brightening, a little sharpening and Voilá….

Enhancing images often means increasing their file size, which takes up more disk storage space. So OVERWRITE uses Image Optimisation to reduce your image file back down to a manageable size, without compromising the enhanced quality.

OVERWRITE currently autowrites descriptions in English by default. You can translate it into Arabic, Hindi, Mandarin, Farsi, Urdu and Russian.

Integrating OVERWRITE with your CRM will enable you to automatically deposit all of your form entry data points, your enhanced images, and your writeups, directly into the relevant fields of your database.

It saves you time. It helps you work even smarter.

That will depend on the CRM you are using, as well as the settings and permissions you control. Email us on support@overwrite.ai and one of our team will get in touch.

Yes. No two writeups are identical. Every one of our instantly auto-written descriptions is 100% unique. That’s important. It means you can easily refresh your content for search ranking optimisation, to ensure you’re as visible as possible.

Fun Fact: OVERWRITE can auto-write 1.5 billion unique property descriptions, and that number keeps growing.

No problem. Just press the ‘Regenerate Writeup’ button, and OVERWRITE instantly autowrites a new description for you.

You can regenerate each description as many times as your plan allows until you get the version that you want. Once you find the version you want to publish, press the ‘Like’ button.

Absolutely. Once you select the writeup that you want to publish, you can edit it as much as you want.

You can also translate it into your choice of language from the translation option provided.

When you’re done, download it to your device, or push it via your integration to your chosen destination.

You need to inform OVERWRITE about your property, so it can autowrite an emotive and informative listing that will engage your audience.

Our data entry form is quick, dynamic and intuitive.

And you can rest assured that we will never ask you for any of your confidential or customer information. That belongs to you, and we believe it should stay that way.

When you create a listing from your dashboard you’ll be prompted to upload your property images, then taken to the beginning of your data entry form.

Some fields require text or digit entries, others are button selections. Some are compulsory, others can be skipped. Some single option answers, some multiple choice.

Each question has guidetips to tell you how many selections you can make. Hover over the the icon and the quick-form reply buttons to reveal helpful hints.

We give you the flexibility to choose the length and style of your description. Short-form descriptions are handy for speeding up your user experience. Longer descriptions are great if you want to be more informative.

Like anything else, your first run will seem long. You get faster the more you use it. Frequent users cruise through OVERWRITE in a minute.

Never. No two OVERWRITE writeups are identical.

We used thousands of best-in-class listings from around the world, together with behavioural psychology techniques to teach OVERWRITE how to write your description for you.

Take the OVERWRITE challenge and try to auto-write two that are. There’s a prize in it for you if you can.